Privacy policy
The short version
- No account, no sign-in, no email, no phone number. You pick a nickname and a sticker.
- No ads, no tracking across apps or websites. We never sell or share your data for advertising.
- Anonymous usage stats and crash reports go to servers we run ourselves, to fix bugs and improve the game. You can turn them off in Settings.
- If you allow it, the app uses your location, rounded to about 100 metres, to start the map near you and to hide the game's characters nearby. Say no and it simply starts somewhere else.
- Your games (play areas, hidden pins, questions, guesses, scores) are stored on our server so friends can play them.
- Want it all deleted? Email us and we will remove it.
Who we are
Planque is developed by Kouidev (“we”, “us”). For any question about this policy or your data, write to s.kouider@kouidev.com.
What we store, and why
On your phone
The first time you play, the app creates a random player ID and a random secret and keeps them in the iPhone Keychain (or Android's encrypted storage), together with a copy of your nickname and sticker. They work like an anonymous key: they let our server know that requests come from the same player, without any sign-in. Your settings (sound, theme, language, stats sharing) and your last rounded location also stay on your phone.
On our server
| Information | Why |
|---|---|
| Your random player ID and a one-way hash of your secret (never the secret itself) | To recognise your device without an account |
| Nickname, sticker character, sticker colour, language (English or French) and XP | To show you to the friends you play with, and to send notifications in your language |
| Your push notification token, only if you allow notifications | To tell you when a friend asks a question, finds you or guesses wrong |
| Games you hide: the play area, your hidden pin, an optional place name and clue, game code and settings | So friends can join with your code and the server can answer their questions |
| Games you seek: the questions you ask (with the map point each one is about), the answers, your guesses, distances and score | To run the game, keep score and show results |
| Character games: when you play against Fox, Panda or Ghost, your rounded location is sent to the server, which picks a real place a short walk away and stores that game (play area, hidden spot, your questions and guesses). The location you sent is not stored on its own. | So the characters always have somewhere near you to hide |
| Dates and times these were created | To order games and keep things tidy |
Your hidden pin is never sent to a seeker's phone while they are still playing. They only see it once their round is over. The friends in a game can see each other's nickname, sticker and progress in that game.
Location
Planque asks for your location only while you use the app, never in the background. The app rounds it to about 100 metres before using it, to start the map where you are and to hide characters near you. You can refuse or turn it off at any time in your phone's settings; the map then starts at your last spot or in your country's capital, and everything else works the same.
The play area, your pin and your guesses are points you choose by searching or tapping on the map. Remember they can still be meaningful: if you hide at home, the friends who play your game will see that spot when their round ends.
Usage stats and crash reports
To find bugs and understand which parts of the game people use, the app sends two kinds of anonymous reports to servers we operate ourselves. No third party receives them, and they are never used for ads.
- Usage stats (OpenPanel, at analytics.kouidev.com): which screens are opened and game events such as a game created or joined, the type of question asked, whether a guess hit, and a game finished or shared, with the app version, platform and system version, and your random player ID. Never your nickname, your location, your pins or your guesses. Your IP address is used to estimate your country and city and to group events into visits; it is not used to identify you.
- Crash and error reports (GlitchTip, at errors.kouidev.com): when something breaks, the error, where in the code it happened, the app version, the phone model and system version, and your random player ID. When our server fails, it reports the error, the kind of request and your player ID, never the content of the request.
You can turn both off at any time in the app: Settings → Share anonymous stats. Our legal basis is our legitimate interest in keeping the game working and improving it. We keep usage stats for up to 2 years and error reports for up to 90 days.
Who else handles data
We use a few services to run the game. None of them get your data for advertising.
- Supabase hosts our database and server code, where the information above is stored.
- Mapbox draws the map. Your phone loads map images straight from Mapbox, and the text you type when searching for a play area is sent to Mapbox to find it. Like any web service, Mapbox sees your IP address and may collect anonymous usage data from its map software, under the Mapbox privacy policy. Our server also sends Mapbox map points (never your name or ID) to find street names and nearby metro stations when answering questions.
- OpenStreetMap Nominatim receives map points from our server (never your name or ID) to work out district boundaries for the “same district” question.
- Expo, Apple Push Notification service and Firebase Cloud Messaging (Android) deliver notifications. They receive your push token and the notification text, which includes the nickname of the friend it is about.
Result cards are made on your phone. They leave it only when you choose to share one, with the app you pick.
What we do not do
- No ads and no advertising identifiers.
- No third-party analytics or advertising tools, and no tracking across other apps or websites.
- No contacts, photos, camera or microphone access.
- We do not sell your data or share it with anyone except the services listed above, which act on our behalf.
How long we keep it, and deleting it
We keep your player profile and games for as long as you play, so your games and scores stay available to you and your friends. To have everything deleted, email s.kouider@kouidev.com with your nickname and, if you can, the code of a game you played, so we can find your player. We delete your profile and every game, question and guess linked to it. Deleting the app removes the player ID and secret from your phone, but not what is stored on our server, so please email us too.
This website
This website uses no cookies, analytics or trackers. It loads its fonts from Google Fonts, which receives your IP address to send them. If your browser blocks something on a page for security reasons, it may send us an automatic security report (the page address and what was blocked) to errors.kouidev.com. The company that hosts the site (Netlify) may keep standard server logs, such as IP address, browser type and the page requested, for a short time to run and protect the service. Invite pages read the game code from the link in your browser only. If you email us, we use your message only to reply.
Children
Planque is not directed at children under 13, and we do not knowingly collect data from children. If you think a child has used it, contact us and we will delete their data.
Your rights
Depending on where you live (for example under the GDPR or UK GDPR), you can ask to access, correct, delete or receive a copy of your personal data, and object to its use. Our legal basis is providing the game you asked for, and our legitimate interest for usage stats and crash reports, which you can switch off. Contact us at the address above. You can also complain to your local data protection authority.
Changes
If we change this policy, we will update the date at the top of this page. If we add sign-in, subscriptions or anything that collects new data, we will update this policy before it goes live.